Free Shipping With $79 Purchase - $4.99 Flat Rate Shipping on all other purchases



Shipping & Returns

 

Shipping Details

US Shipping

All US orders are shipped using either USPS or UPS.  Flat rate shipping applies to all orders under a specified dollar amount.  Orders totaling or above dollar amount specified at top of page ship for free.  Any expected delivery dates are estimates only. 

Shipments to the following locations may take longer to arrive:

APO/FPO Addresses

Alaska, Hawaii, Puerto Rico

International shipping

All items ship via USPS.  Orders up to 4 pounds will ship USPS 1st Class International and orders weighing 4 pounds or more will ship USPS Priority International.  Any and all import taxes, duties or fees are the sole responsibility of the customer/resident of the country imposing such fees. By law, we are not allowed to change information on custom's forms for the avoidance of any import taxes, duties or fees. Any expected delivery dates are estimates only.

Processing Time

Items will ship as soon as possible after order is placed and payment is processed.  Any expected delivery dates given are estimates only.

Canceling Orders

Once an order is placed it cannot be canceled so please look your order over carefully before you check out.  

Returns

Returning an item

You must contact us within 7 days of delivery to start your return. Item must be shipped back to us within 14 days of delivery. The customer is responsible for return shipping costs. We recommend you choose a shipping method that includes tracking just in case something should happen to the package in transit. Customer will be credited the cost of the item minus shipping costs and a 15% restocking fee.

Any return received without prior authorization may be subject to a 25% restocking fee on top of the 15% restocking fee. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unauthorized Returns

Any return received without prior authorization may be subject to a 25% restocking fee on top of the 15% restocking fee.

Item Condition
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

Gift Certificates
Downloadable Products
Custom Orders

There are certain situations where only partial refunds are granted.

Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of any problems with your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days. You will be refunded the purchase price of the item minus shipping costs and a 15% restocking fee. Shipping costs are not refundable.

Orders Returned Undeliverable

If an order is returned to us by USPS/UPS marked undeliverable, address not found, etc. we will contact you to give the option to pay to have the order re-shipped to the correct address or receive a refund for the purchase price minus shipping charges and a 25% restocking fee.  If we do not hear back from you within 10 business days we will issue a refund minus all shipping costs and a 25% restocking fee. 

Shipping Costs

You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable.